Privacy policy
1. Introduction
This document is the Choose Play Privacy Policy (“Policy”), which applies under the Australian Privacy Principles. The policy describes how your personal information is collected, used and shared, when you visit or make a purchase from chooseplay.com.au (“Site”).
2. Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
As you browse the Site, we collect information about individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and bank account details), email address and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How we use, share and disclose your information
We use the Order Information that we collect generally to fulfill any orders placed through the Site.
Additionally, we use this Order Information to:
- Communicate with you;
- Screen any orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We may also use the Device Information we collect to administer our Site for internal purposes, including troubleshooting purposes; optimise or improve our products, services or operations; as part of our effort to keep our Site safe and secure; to measure or understand the effectiveness of advertising we serve to you sand others, and to deliver relevant advertising to you; to communicate with you about transactions with us and send you information about features on our Site or changes to our policies; to provide you with advertising based on your activity on our Site and on third-party sites; to make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them; and to detect, investigate and prevent activities that may violate our policies or be illegal.
3. User choice, including how to opt in or opt out from direct marketing
We, and selected third parties with whom we share your Personal Information, may use your Personal Information for direct marketing purposes, including providing updates, newsletters, events or other communications that we think may interest you. Where required by law, your prior consent will be obtained before we send direct marketing. In any event, we will offer you the option to unsubscribe from electronic marketing materials. If you do not wish us to share your Personal Information with third parties for their marketing purposes, please contact us by way of the contact details provided below.
4. Data Security and Retention
We apply appropriate security measures aimed at protecting your Personal Information that is under our control from unauthorised access, collection, use, disclosure, copying, modification or disposal. We will notify you in compliance with applicable law regarding any data breach.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Online Tracking - Cookies and other technologies
We may use third party tools to make the advertising we show you on our site and/or our partner websites more relevant and interesting to you. For this purpose, we use cookies, flash cookies, web beacons or similar technologies to collect Personal Information about your browsing behaviour, and deliver interest-based ads to you.
A cookie is a text file containing small amounts of information that a website can send to your browser, which may then be stored on your computer as a tag that distinguishes your computer but does not name you. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies; however, if you do this, some of the features of our Site may not work properly. You can also reject certain cookies served through Site by opting out on the website of the third party placing the cookie, which you can identify through your browser.
6. Changes to the Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. By continuing to use our Site you confirm your acceptance of the relevant changes.
7. Complaints about privacy
If you believe that we have breached the Australian Privacy Principles or this policy, or you have any concerns about how your Personal Information will be used, please contact us by way of the contact details provided below. We will respond to your complaint within 30 days. If our response does not satisfy you, you may apply to the Office of the Australian Information Commissioner.
8. Overseas disclosure
We do not anticipate that any Personal Information is likely to be disclosed to overseas recipients in countries within which we do not operate.
Questions about this Policy
If you have a question or a concern about this Policy or our handling of your Personal Information, you can contact us by way of the contact details provided below.
Choose Play
Privacy Compliance Officer
U Store It - 53 Sydenham Rd Norwood SA 5067, Adelaide, Australia
hi@chooseplay.com.au